In the interest of its customers, Denatec Ltd aims to provide high quality products and specialist services to all its customers within budget and on time, through the effective operation of an effective Management system and a dedicated team of professionals.
The Organisation operates a Quality Management System in accordance with BS EN ISO 9001: 2015, including aspects specific to design, manufacture, test, installation servicing & maintenance of special purpose engineered systems and associated equipment.
The management is committed to:
Develop and improve the Quality Management System
Continually improve the effectiveness of the Quality Management System
The enhancement of customer satisfaction.
The management has a continuing commitment to:
Ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction
Communicate throughout the Organisation the importance of meeting customer needs and all relevant statutory and regulatory requirements
Establish the Quality Policy and to set Quality Objectives at relevant functions, levels and processes
Ensure that the Management Reviews set and review the Quality Objectives, and report on the internal audit results as a means of monitoring and measuring the processes and the effectiveness of the Quality Management System
Ensure the availability of resources.
The structure of the Quality Management System is defined in this Quality Manual.
All personnel understand the requirements of this Quality Policy and abide with the contents of the Quality Manual. The Organisation complies with all relevant statutory and regulatory requirements. The Organisation constantly monitors its quality performance and implements improvements when appropriate.
This Quality Policy is regularly reviewed in order to ensure its continuing suitability.
Copies of the Quality Policy are made available to all members of staff and to relevant interested parties. Copies of the minutes of Management Reviews, or extracts thereof, are provided to individual members of staff in accordance with their role and responsibilities as a means of communicating the effectiveness of the Quality Management System.